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7 Apps That Can Help You Improve Customer Experience in 2023
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this
What Are the Most Helpful VoIP Features for Small Businesses?
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic
Simple Guide to Follow for Better Endpoint Protection
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well
Insider Threats Are Getting More Dangerous! Here’s How to Stop Them
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to
Everything You Need to Know About Microsoft Viva Sales
Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data
Checklist for Better Digital Offboarding of Employees
Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may
9 Urgent Security Tips for Online Holiday Shopping
The holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of
7 Pro Tips for Microsoft 365
Microsoft 365 is the most popular of all major office productivity software. It has 48.8% of the global market share, just edging out Google’s apps,
What Is Microsoft Defender for Individuals & What Does It Do?
When you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see
The Biggest Vulnerabilities that Hackers are Feasting on Right Now
Software vulnerabilities are an unfortunate part of working with technology. A developer puts out a software release with millions of lines of code. Then, hackers
Small Businesses Are Attacked by Hackers 3x More than Larger Ones
Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have anything that a hacker
Internet Explorer Has Lost All Support (What You Need to Know)
After being the main entry to the internet in the late 1990s and early 2000s, Internet Explorer (IE) is gone. As of June 15, 2022,
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